FREQUENTLY ASKED QUESTION

Medi Card

 

The Blue card will be valid for a period of 1 year from the date of issuance. You may renew it at any time against a payment of Rs. 200. In case of loss, please call us to get a replacement Blue Card*.

 

20% Discount on medical tests

 

 

You can purchase your Medi card for against a payment of Rs 500. Your personalized Medi Card shall be mailed to you at your address within fourteen (14) business days. At the time of Medi Card request.

Lab Test

 

Fasting is required if you are coming for:
Lipid profile tests
Cholesterol
Glucose Fasting
Insulin Testing
Glucose Tolerance Test (75gms,100gms)

 

Yes, you can discuss your reports in main lab with our on duty pathologists.

 

Before coming for ultrasound, please make sure that:

  • You have an appointment for ultrasound
  • Have not eaten for at least 6 hours
  • For whole abdominal ultrasound, Please drink 4-8 glasses of water to fill the urinary bladder one hour prior to appointment & do not urinate.

 

You can get a copy of your reports just by providing details of your phone number or account number to receptionist.

 

Spot urine/random urine refer to urine sample that can be collected at any point of day.

 

You can get your reports just by providing receptionist about your contact details provided at the time of registration.

 

Please discard first morning urine. Collect all urine at the end of 24 hour period after first morning urine is passed

 

You can send us your queries or request on our email address info@medilabdls.com

 

We can email you the reports or can also send your reports on your whatsapp.

Alternatively, You view your reports by clicking on link received in an SMS

  • Email
  • Online Reports
  • Whats app
  • Collect from any Medi Lab Point by Hand.

 

No specific documents are required for routine tests or regular checkup. However if you have doctor’s prescription for tests then you need to bring it.

 

We are using latest barcode system to label and identify patient samples therefore chances of sample getting mixed are next to none.

 

As soon as your reports are ready, you will receive text message alert on the provided number.

 

Reporting time varies depending on the nature of the test.

 

We do not charge any extra amount for urgent reports. Patient’s need is our priority so we try our level best to serve the needs of our customers

 

No. We do not deliver test results home however a patient can check his reports online, via email & whatsapp.

Corona Virus

 

Coronavirus is the name of the disease that is nowadays spreading throughout the World and causing great concern and fear in the general public. The scientific name is coronavirus disease COVID-19.

 

Fever, tiredness, and dry cough, aches and pains, nasal congestion, runny nose, sore throat and/or diarrhoea – all these are usually mild and begin gradually.

In fact, some people become infected but do not feel ill at all and most people (about 80%) recover from the disease without needing special treatment.

Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness.

About 1 in 6 people can become seriously ill with breathing difficulty.

Only 2% of people with the disease have died.

 

The disease can spread from person to person in crowded places when people sneeze and cough.  When someone coughs germs fall on surfaces (e.g. furniture, walls, cups, plates, etc.) around the person. Other people catch the disease by touching these objects or surfaces, then touching their eyes, nose or mouth. This is why it is important to stay more than 2 meter (6 feet) away from a person who is sick.

If you think a surface may be infected, clean it with simple disinfectant to kill the virus and protect yourself and others. Clean your hands with an alcohol-based hand rub or wash them with soap and water. Avoid touching your eyes, mouth, or nose.

 

The risk of catching Coronavirus disease from someone with no symptoms at all is very low. However, it is possible to catch the disease from someone who has only a mild cough but does not feel ill.

 

Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.

Maintain at least 2 metre (6 feet) distance between yourself and anyone who is coughing or sneezing.

Avoid touching eyes, nose and mouth.

Make sure you, and the people around you, follow good respiratory hygiene.

Stay home if you feel unwell.

 

No. Antibiotics do not work against viruses. Antibiotics should not be used as a means of prevention or treatment of Coronavirus disease.

 

People with no respiratory symptoms, such as cough, do not need to wear a medical mask. Medical authorities recommend the use of masks for people who have symptoms of Coronavirus disease and for those caring for individuals who have symptoms, such as cough and fever. The use of masks is crucial for health workers and people who are taking care of someone (at home or in a health care facility). Use a mask only if you have respiratory symptoms (coughing or sneezing), have suspected Coronavirus disease infection with mild symptoms, or are caring for someone with suspected Coronavirus disease.

 

No. There is no evidence that companion animals or pets such as cats and dogs have been infected or could spread the virus that causes Coronavirus disease.

 

Yes. The likelihood of an infected person contaminating commercial goods is low and the risk of catching the Coronavirus disease from a package that has been moved, travelled, and exposed to different conditions and temperature is also low